Featured insights

Tactical Asset

The Ten Clauses That Cost Small Businesses the Most

A working checklist of the contract clauses most likely to silently transfer risk from the larger party to the smaller party - and what to do about each.

Coming soon - excerpt from Chapter 10.

Framework

The Six Hidden Levers of the Smaller Operator

Speed, access, specialization, switching costs, optionality, relationship capital - the six sources of leverage that are actually available to small business operators at the table.

Coming soon - excerpt from Chapter 2.

Scripts

Three Scripts for the Opening Move

What to say when a long contract you have not seen lands in your inbox, when a supplier announces a price increase, and when an employee brings you an outside offer.

Coming soon - excerpt from Chapter 1.

Essay

Why "Getting to Yes" Wasn't Written for You

The Harvard tradition, the tactical tradition, and the entrepreneurial tradition each leave the owner-operator behind. A short essay on why small business negotiation is its own discipline.

Coming soon.

Worksheet

The One-Page Pre-Negotiation Worksheet

A printable tool to prepare for any negotiation in under thirty minutes: your perspective, their perspective, the joint problem, BATNA, ZOPA, reservation point, and triage.

Coming soon - tool from Chapter 4.

Case Study

The Lansdale HVAC Contract

How a twenty-two-person trade contractor read, redlined, and re-negotiated a forty-seven-page master service agreement with a regional hospital system - and what the operator changed about how he runs the business afterward.

Coming soon - case from Chapter 1.

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